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Understand customer needs

Add a call transcript or name the deal in the form below. Cobl lists the pains, objectives and priorities the customer shared, with quotes.

Understand customer needs
Uncover pains, objectives, requirements and business priorities.
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Call transcript (opt.)
Which deal or meeting do you want to analyze?

Trusted by 1700+ teams to close deals faster.

Customer logos: Vinci Energies, Orano, Econocom, Ayming, Paragon, Randstad, Free, Adista, Alcatel-Lucent

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What are the real pains at Helix?

Covered by

Get the pains in the customer's words, with quotes.

What is the business impact?

Covered by

See the cost of the problem when the customer gave numbers.

What are their must-have requirements?

Covered by

Get the requirements, split into must-have and nice-to-have.

What do we still need to learn?

Covered by

Get the open questions for the next meeting.

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Know what the customer needs, in their words

Pains and impact

The problems the customer shared and what they cost.

Objectives and priorities

What the customer wants to reach, and by when.

Requirements

What the solution must do, with the source of each point.

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Questions about this use case

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