Name the at-risk account in the form below. Cobl finds what went wrong and builds a recovery plan with owners and clear criteria.
Why is Helix unhappy?
Get the causes from tickets, emails and meetings.
Build a recovery plan.
See actions, owners and dates to fix the issues.
How will we know it worked?
Get clear recovery criteria the client can see.
Prepare the message to their COO.
Receive a short, honest message with the plan.
Tickets, emails, usage and meetings show what went wrong.
Concrete actions, each with a person and a date.
Clear criteria to know the account is back on track.