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Account plan template

A free account plan template for key accounts: the customer's goals, the buying committee, whitespace and opportunities, risks and a 90-day action plan. Add your CRM notes and Cobl drafts it for your next account review.

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Turn this template into a real document for your company. Cobl adapts the content, branding and structure to your context.

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We never train a model on your content.
Format
A4 document
Length
4–8 pages
Sections
8 sections
Exports
PDF · Word
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What's inside

The eight sections of a plan that grows an account

An account plan is useful when it changes what the team does next quarter. Each section ends in a decision or an action.

1
Account overview
Who the customer is, what they buy from you today, revenue, contract dates and account health, on one page.
2
Customer goals and priorities
What the customer is trying to achieve this year, in their words, from annual reports, calls and meetings.
3
Buying committee map
Every stakeholder with their role, influence, stance toward you and who owns the relationship. Gaps in coverage show at once.
4
Whitespace and opportunities
Products, teams or regions not yet using you, sized and ranked. Each opportunity has a next step.
5
Competitive position
Who else sells to this account, where they are strong and where you can replace them.
6
Risks
Renewal risk, champion changes, budget cuts and open service issues, each with a mitigation and an owner.
7
90-day action plan
The actions for the next quarter with owners and dates, on your side and with the customer.
8
Review cadence and metrics
When the plan is reviewed and by whom, and the numbers tracked: revenue, coverage, pipeline.
9
How it works

From this template to client-ready

1
Start from the template

Click “Use this template”. You start from a real example, with its structure, its method and its design.

2
Add your context

Nothing to prepare. Cobl asks you the right questions and pulls your company knowledge: your CRM, your tools, your past work and your branding.

3
Get the best of both

Cobl assembles the two. The rigour of the template, with your content and your branding. So, what comes out is client-ready.

Why this template

A plan the team actually uses

Many account plans are written once for a review and then forgotten. This one is built around the next 90 days of action.

The buying committee is mapped

Stakeholders, influence and relationship owners sit on one page, so a single-threaded account stands out before a champion leaves.

Whitespace is sized

Each opportunity has a rough value and a next step, so the plan ranks where effort goes instead of listing ideas.

Actions have owners and dates

The plan ends in a 90-day list with names on it. The next review checks what was done, not what was written.

FAQ

Questions about this template

How often should an account plan be updated?

Monthly for a fifteen minute update on what changed, and quarterly for a proper review of the growth thesis with the team. Anything less frequent and the plan describes an account that no longer exists. Anything more frequent and the update becomes the work.

What is the difference between an account plan and a territory plan?

A territory plan allocates your selling time across a whole book of accounts and usually gets written once a year. An account plan goes deep on one named account and decides what you sell into it next. Territory planning tells you which accounts deserve a plan; account planning is what you do to those accounts.

Who should write the account plan, the account executive or the account manager?

Whoever owns the revenue number on that account writes it and defends it. Ownership of individual blocks can be shared, and usually should be, but a plan with two authors and no owner does not get updated. In practice the account executive holds the pen and the solutions consultant owns the technical blocks.

Do account planning tools replace the plan itself?

No. A tool can gather context, keep the plan current, and produce the documents the plan calls for, which removes most of the administrative reason plans get abandoned. It cannot decide which accounts matter or judge whether a stakeholder is genuinely on your side. Cobl automates the production layer and leaves those calls where they belong, with the person who owns the account.

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