A4 document

format

Ecommerce

industry

Software

industry

Bold

design

Ecommerce RFP template

A free ecommerce RFP template for choosing a platform or agency: catalog, checkout and order requirements, integrations, performance at peak, PCI and data questions, migration and a weighted scorecard. Edit it as is, or let Cobl draft it from your requirements.

Try it out

Make this template yours

Turn this template into a real document for your company. Cobl adapts the content, branding and structure to your context.

Use this template

We never train a model on your content.

Format

A4 document

Length

18 pages

Sections

9 sections

Exports

PDF · Word

Time saved

Hosted in the EU. No model training on your data.

What's inside

The nine sections that separate ecommerce platforms

Every ecommerce platform demos well. These sections ask about what shows up after launch: peak traffic, integrations and migration.

Business context

What you sell and where, your order volumes, peak periods and current platform. Vendors size and price on these numbers.

Catalog and content

Number of products and variants, languages, currencies, and how content is managed and translated.

Checkout, payments and orders

Checkout steps, payment methods, tax, shipping rules, returns and the order flow to fulfillment.

Integrations

ERP, PIM, OMS, CRM, marketing and analytics tools, with what data moves where and how often.

Performance and scalability

Page speed targets, traffic at peak, and how the platform handles your busiest day of the year.

Security and compliance

PCI DSS scope, data protection, accessibility and fraud prevention, with the evidence you expect.

Migration

Products, customers, orders and URLs to move, the redirects that keep search rankings, and the cutover plan.

Pricing

Platform fees, transaction fees, implementation and support over three years, in a fixed grid.

Evaluation and timeline

Weights for each section, demo scripts, deadlines and the go-live date you are working toward.

How it works

From this template to client-ready

Start from the template

Click “Use this template”. You start from a real example, with its structure, its method and its design.

Add your context

Nothing to prepare. Cobl asks you the right questions and pulls your company knowledge: your CRM, your tools, your past work and your branding.

Get the best of both

Cobl assembles the two. The rigour of the template, with your content and your branding. So, what comes out is client-ready.

Why this template

Asks about the day after launch

Ecommerce RFPs often focus on features. Most problems appear in performance, integrations and migration, after the contract is signed.

Peak traffic is specified

Your real peak volumes are in the RFP, so vendors commit to handling them instead of describing scalability in general terms.

Migration protects rankings

URL mapping and redirects are required in the response. A replatform that loses search traffic is not a success.

Transaction fees are visible

The pricing grid includes transaction and payment fees, which can outweigh the license cost on a growing store.

FAQ

Questions about this template

Is the ecommerce RFP template free?

Yes. Download it as it is, in Word or PDF, without an account. You only create one when you want Cobl to rewrite it with your own requirements and your branding.

What should an ecommerce RFP include?

Your business context and order volumes, catalog and content needs, checkout, payment and order requirements, integrations with ERP, PIM and other systems, performance targets at peak, PCI and data protection questions, the migration plan including URL redirects, a three-year pricing grid with transaction fees, and weighted evaluation criteria.

What is the purpose of an RFP?

The purpose of an RFP is to let a buyer compare multiple vendors fairly against the same defined requirement. It forces the buyer to articulate what they need, gives every vendor the same information, and creates a documented, auditable basis for the final decision.

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Who prepares the RFP?

The buying organization prepares it, usually procurement working with the internal stakeholders who own the requirement. In larger organizations a cross-functional team contributes: technical leads write the requirements, finance sets the budget parameters, and legal reviews the terms.

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Can I use my own branding?

That is the point. Give Cobl your website and it reads your colours, your typography and your tone, then applies them to every page. Upload a past document and it locks onto your real design system.

Ecommerce RFP template

The nine sections that separate ecommerce platforms

From this template to client-ready

Asks about the day after launch

Questions about this template

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